1. Digital Product Delivery

At Geotoko.com, we sell digital products, including WordPress themes and plugins. Since our products are delivered electronically, no physical shipping is required.

Delivery Process

• Once your payment is successfully processed, you will receive an email with the download link for your purchased product.
• The download link will also be available in your Geotoko.com account under the “Downloads” section.
• In case you do not receive the email within 15 minutes, please check your spam/junk folder. If the issue persists, contact our support team.

2. Estimated Delivery Time

• Orders are processed instantly, and download links are available immediately after successful payment.
• If you experience any delays, please contact us for assistance.

3. Issues with Downloading

If you face any issues while downloading your purchased product, follow these steps:

1. Ensure you are logged into your Geotoko.com account.
2. Check your email for the download link.
3. If the download link is not working, contact our support team for a resolution.

4. Refund & Cancellation Policy

Since our products are digital and instantly accessible, we generally do not offer refunds. However, if you encounter any technical issues that we cannot resolve, please contact us within 7 days of purchase for assistance.

5. Contact Information

For any queries or support regarding your purchase, you can reach us at:

📧 Email: [email protected]
🌐 Website: www.geotoko.com

We are available Monday to Friday, 9 AM – 6 PM